Round-up of testimonials and feedback for our plugins and the awesome customer service that comes with them :)
- Testimonials for BBQ Pro
- Testimonials for Banhammer Pro
- Testimonials for Blackhole Pro
- Testimonials for SES Pro
- Testimonials for USP Pro
Got a testimonial or feedback? Share it!
“If you have been looking for a maintenance and configuration free, yet highly customizable strong web application firewall for your WordPress blogs and websites, install BBQ and forget about it.”
— Robert Abela
“Is BBQ Pro ‘enough security’. YES, I use other tools in htaccess, Firewall on my server, Fail2Ban etc. and of course using strong passwords, dynamic IP blocking and not using admin as a username — is there any reason to use other WordPress security plugins? They seem ‘bloated’, complicated and redundant. That is why I like BBQ Pro — simple and it works.”
— Frank Gomez
“BBQ Pro is doing an incredible job blocking thousands of bad requests.”
— Andrew W.
Check out what users are saying about BBQ at the WP Plugin Directory.
“I have been using BBQ Pro for my client’s for awhile now. It is the most effective protection against malicious requests for WordPress. In addition to BBQ Pro, I have been using WP Cerber. These two plugins worked great for my client’s and I for a long time. Recently, we decided to add BanHammer and Blackhole to our security arsenal. I decided to do this after I read that they were both compatible with BBQ Pro. After installing all 3 plugins, we had no more use for WP Cerber. BanHammer Pro and Blackhole Pro took care of all the things I liked in WP Cerber and added a lot more useful features to protect my client’s sites with.
Our complete security system consists of BBQ Pro, Blackhole Pro and BanHammer Pro. We buy the licenses in bulk and save a lot. Not to mention, these are not subscription based plugins, so you only pay once.
BBQ Pro blocks all the bad requests and patterns that malicious users and unwanted user agents use to slow your site down (in addition to many other things). It blocks requests that hackers use to pull information and make malicious requests against your site. BBQ is our firewall. It is extremely lightweight and is the best firewall solution I’ve ever used.
Blackhole Pro blocks all of the bad bots and let’s all the good bots do their job. This plugin really increases the overall site speed and keeps those leeching bots from sucking up all my bandwidth. Very lightweight.
BanHammer Pro works great for my client’s forums. The default spam plugins are not very useful and cause a lot of false positives. BanHammer makes tracking, banning and whitelisting users a breeze. It works in conjunction with Blackhole and BBQ to make a solid line of defense. It is extremely lightweight as well.
This is all we have ever needed for security on the WordPress side. We have never had an issue using this setup and my client’s e-commerce sites are even faster than they were without these plugins. Buying all 3 of these licenses has saved me so much money already. Check out one of my client’s sites that is using all 3 plugins right now and loading under 1.2 seconds (after initial cache load).”
— Tank Shake
Check out what people are saying about Banhammer at the WP Plugin Directory.
The Pro version of the Blackhole plugin is pretty new, so there are no testimonials yet. But the free version is enjoyed by many happy WordPress users. Check out what people are saying about Blackhole for Bad Bots at the WP Plugin Directory.
SES Pro has lots of happy users, but there are no testimonials yet.. add yours!
“thanks for this wonderfull plugin. about 1000000 times better than gravityforms!”
— Martin Rack
“Your plugin keeps getting better and better! Thanks for your work on this. Ive definitely been recommending it to other developers.”
— Neil Rowe
“Never had such great experience with support!”
— Miroslav Beslin
“A friend of mine […] told me that he has never received the kind of support, from any other product supplier, that even remotely compares to yours.”
“Wow, really blown away here. Not only is USP PRO a remarkably well-made plugin which is absolutely perfect for my needs, but Jeff has offered invaluable support, and really went above and beyond to help me integrate USP PRO with my project! You rarely find plugins of this quality, or support this helpful, anywhere else — so I’ll be definitely looking out for more from Plugin Planet in the future!”
— Anton Kawasaki
“Jeff, you’re rocking my world with your speed. You win the who’s fastest with support contest. Thanks!”
“I really appreciate such a good assistance. Enjoy both, your good service and your product.”
— Sergey Semenov
“I’m really happy that you’re finally doing premium plug-ins for WordPress and decided to supercharge USP.”
— Marco Sarroca
“Thank you, Jeff!!! Thank you for your patience. Great customer service! Glad I went pro.”
— Adrian Martinez
“It’s a great solution for powering user generated content on your site and with both a free and paid version available it’s well worth a try.”
— Owen Powis
“You are amazing! I am quite flabbergasted by your customer support and your willingness to take on new challenges. That worked perfectly … Thanks so much for your help. ”
— H Thompson
“Thank you for your great support”
— Junichi Saito
“Thank you for your quick response! So far you’re getting in A+ in customer service… Fantastic! Did I mention you’re a great plugin author??? ”
— Vernon Smith
“Thanks – what tremendous support you offer – very impressed!!!”
— Charlotte Craig
“@perishable truly lives up to his name #superstar USP Pro Tutorial for The Owner-Builder Network: youtu.be/k-j3D2dXD_E via @YouTube”
— Charlotte Craig
“If you are considering this plugin, you should know that Jeff’s service and responsiveness to our questions was nothing short of AWESOME! He is better than 10/10 and yes, the plugin is great too :D”
— David Wilks – The Owner-Builder Network
“I’m thank you so much for your detail explanation and tutorial support! U r really providing the best customer service i’ve ever tried. I’ll try them and will ask u if i got any more question, thanks again.”
— Eddie Tang
“I LOVE your plugin! … Awesome news. And yes, I’m a very big fan of your plugin. It quickly made my favorites list.”
— Adam Stern
“…if anyone will be using this plugin often, or on multiple sites, definitely spend the money. It is worth it.”
“Your service is excellent.”
“Oh yeah, also got my copy of USP PRO, which also rocks. Thank you for making me a better developer for my clients.”
“Besides the awesome features of your plugin (no competition, believe me…) your biggest selling feature are your same day nearly instant replies.”
— Enrique Flouret
“I LOVE IT! I’ve only been about an hour into it and I’m loving the documentation and flexibility of it. So much so that this is the first time I’ve ever went to a plugin contact page just to give feedback. Keep doing a great job, it’s amazing!”
“I had to write and tell you, YOUR FREAKING AWESOME. So far this is by far the best money I’ve ever spent for a website. Thank you so much for not only the hard work you put into creating this, but your willingness to help me prior to even purchasing it. Thank you very much.”
— Daniel Rowden
“Your form combined with CPTs, Members and ACF creates a very powerful profile solution. It puts BuddyPress v2 to complete shame.”
— Kyler Boudreau
“Let me say it again, you are amazing and I thank you so much. You have amazed me with the level of support. I’d like to tell the net about your astounding customer service.”
“Just wanted to say what a super pluging USP PRO is and that your support is the best I’ve experienced. … The more I use your plugin, the more I can see it can do.”
— Mac Ricardo
“…thanks for a great product, and great support!”
— Danny Kruger
“Great support =)”
“Awesome plugin dude!”
— Jonathan Williams
“Thanks for the great software!”
— Kyler Boudreau
“USP Pro is working so beautifully for me!”
“Just want to say that this plugin is awesome and does everything I need it to. […] Thanks for your help again, best plugin support I’ve ever gotten.”
“I’m so happy with your plugin. It is working like a charm! Congrats!”
— Ernesto Medina
“Thanks for a great plugin!”
“I have in fact gone a head and brought the Pro version and i must say its an awesome plugin! extremely powerful, well coded, really easy to use! so glad i upgraded :)”
— Thomas Renshaw
“You made a WONDERFUL plugin and I’m very happy to have paid to support you. I hope to get more web development clients as I grow out my freelancing, so that I can purchase more licenses and support your work further. Great stuff, Jeff. Thanks a million!”
— Dima Volo
“I really appreciate all the help you have provided since I upgraded, you have been beyond patient! Your support is 5 star!”
— Deidre Buck
“Jeff, ‘You are the Best’ Thank you so much for all your help. That code worked perfect. […] Thank You :)”
— Craig Angus
“I’m love USP Pro (as well as the support)”
“Let me tell you that your plugin is awesome!”
— Giovanni Bernabe
“Fantastic support […] Great customer service […] Thanks again!”
— Mark R
“You will have a 5 starts for you excellent support service.”
— Caro Manel
“Thanks again for the awesome plugin and great support you provide for it.”
— Anne McNulty
“You’ve thought of everything! Your documentation is the jam. Thanks again for your wonderful plugin!”
— Mike B.
“Excellent wonderful customer service nothing but good things to say despite my technical issues best of luck to you.”
“Amazing Jeff ! Wonderful plugin and wonderful support as well. Appreciate.”
“Thanks again! Really impressed by the level of documentation you have. Well worth the money.”
— Xavier Wing Hing
“I must say that I actually underestimated the power of this plugin. I was able to work with my site’s custom fields in complex ways necessary for my website. There’s even a helper plugin for people like me that have trouble playing around with a theme’s php files. To top it off, the support i’ve received from the author is superb; I personally have not received this level of support from any other plugin author. I definitely recommend this plugin to everyone. It’s the complete package!”
“Hi! I wrote a review shortly after I bought this, and wanted to give an update. I. LOVE. YOUR. PLUGIN! (I’m using USP Pro). The documentation never fails to amaze me and it gave me all the capability I needed to get things done. I pretty much just set it and forgot it, but had to come back to it to add more functionality with a task that seemed a bit complex. However, you guys seem to have it all covered because your plugin is so easy to add and get data. I’m absolutely in LOVE with you guys and it leaves me longing for a day when my WordPress site can be nothing but Plugin Planet plugins. You guys are so amazing, absolutely and totally the BEST plugin company out there. You guys are outstanding! I’d much rather spend my money getting plugins from you guys that have amazing documentation, that I can easily manipulate to fit my own needs, than spend another dime on these other plugins. 100% fan. Amazing. =)”
— Christine Chapman
“User Submitted Posts (USP) is a great plugin! USP allows site users to write content without having to use the back end of wordpress. Lets face it you can’t have a professional site where users are working in the back end of wordpress. You may choose to not index all the user generated content but this is a great way to generate and manage user generated data.
Both the free version of the plugin and the paid version are quite useful. If you create a post with the free version you will have a better understanding of the great capabilities of USP pro. I am very excited about users being able to easily generate content on my site.
I had a separate plugin that was creating user generated content but there was not a good way to manage the content and other plugins I was using did not interface properly with the content. I work directly with Jeff Star the creator of USP and USP pro to solve this issue and properly create user submitted posts. I doubt anyone knows more about the proper way for users to generated front end content than Jeff. I was very fortunate that he was willing to help me! Thank you very much!
If you go to plugin-planet.com Jeff recently posted over 30 video tutorials with great instructions on how to use the plugin at a very basic and advanced level. I think there will be many applications for this plugin as I continue to grow my site. Thanks again!”
“USP offers a lot of options. Wanted to include a gallery in user posts. Found a way to do that. If you check the pricing of other user submitted post plugins with this much power, you’ll be paying more. **Plus, lifetime updates and support!** I contacted Jeff with a few questions and was amazed at how quickly he got back to me. Just could not be happier with the USP Pro plugin. And even the free version is packed with features and power.
Update: Just want to reinforce what I said above. Spent more time with USP Pro and find myself even more impressed with the power and array of features. I mentioned great support. That’s not just forums and getting questions answered. It’s training too. Go to youtube and type in “plugin planet”. You will find many USP tutorials on the Plugin Planet channel. They are short, to the point, and excellent. This is an outstanding WP Plugin. I haven’t found another that compares for user submitted posts.”
— checkerboardflyer (Bill B.)
“Free Version Works out of the box with no issues (6 STARS for perfection). After using the free version I purchased the Pro version and I give it (7 STARS for perfection Plus awesomeness!) also works out of the box with no problems!
The Pro version is simply amazing, with lots more features. The docs are extensive and very well written covering every aspect, as well as brilliant Video tutorials too. Support is fast and brilliant, Jeff the plugin author is an absolute pleasure to communicate with, he is so helpful and so nice. Thanks Jeff :)) ”
“Thanks again for creating this plugin – it’s much needed and this will really help to streamline our editorial submission process with our members. I’ve already had success with it and it’s saved us a tonne of time.”
— Ian C
“I think your plug in is awesome!! ”
— Ramendra M
“Just purchased USP Pro and I must say it’s a great tool to work with! :)”
“Awesome! Thanks for the support. Love the plugin (by the way)!”
— Jason H.
“Thank you for a great plugin! USP is simply amazing :)”
“I need to say that your documentation is the best of any of the plug-ins I’ve worked with. And I truly appreciate your support. ”
— Patty Hudson
“Thanks again for all your help. I appreciate your support. I looked at a couple competing plugins and yours is by far the best. ”
“I’ve purchased many themes and plugins and contacted many supports team but your support is THE BEST.”
— Lula Melendez
“Thank you so much! You’ve gone above and beyond to help me figure this out. The plugin is excellent.”
— Catherine Toews
“This was also exactly what I was looking for. Thanks Jeff! This plugin is really solid — I can’t believe how many features and settings you offer. Well worth the money, many times over.”
— Jason Gresalfi
“Thanks Jeff – it really is a well designed and written comprehensive plugin! :)”
— Mark A
“First time a credit to this absolutely brilliant plugin. I love it!”
“Your fabulous plugin USP Pro is such a great tool for us, we love it.”
“Thanks for supporting me, I Love USP PRO.”
“Thanks For your Gold Support !”
— Juan Buitrago
Check out what users are saying about USP at the WP Plugin Directory.
Got a testimonial or feedback?
Thank you to everyone who shares their experience :)