Simple Ajax Chat Pro (SAC Pro) automatically adds a “welcome” message to each chat box. By default, the welcome message is “Welcome to the Chat”, and the associated chat name is “SAC Pro”. This tutorial explains how to change the name and message to whatever you want.

Tip: Just getting started with SAC Pro? Check out the Quick Start Guide »

Customize the welcome name

To set the default (global) welcome name, visit the SAC Pro settings ▸ General ▸ “Welcome Name”.

To set the welcome name for a specific form, add the welcome_name attribute to the [sacpro] shortcode:

[sacpro form_id="123" welcome_name="Whatever Name"]

More attributes to customize your chat forms can be found in the SAC Pro shortcode reference.

Customize the welcome message

To set the default (global) welcome message, visit the SAC Pro settings ▸ General ▸ “Welcome Message”.

To set the welcome message for a specific form, add the welcome_text attribute to the [sacpro] shortcode:

[sacpro form_id="123" welcome_text="Whatever Message"]

More attributes to customize your chat forms can be found in the SAC Pro shortcode reference.

Bonus: Change the URL of the welcome name

By default, the welcome name is linked to the current site. The link is created automatically with no option to change it. But it is possible to change it by adding the following bit of custom code to your WordPress site.

function sacpro_default_url($url) {

	return 'https://example.com/'; // welcome name URL

}
add_filter('sacpro_default_url', 'sacpro_default_url');

Change https://example.com/ to whatever URL makes sense. Also, for those who may need it, here is a guide that explains how to add custom code to WordPress.