This forum is for general questions about USP Pro. This includes but is not limited to installation, configuration, and basic implementation. For advanced questions, check out the Advanced Topics.
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This forum is for general questions about USP Pro. This includes but is not limited to installation, configuration, and basic implementation. For advanced questions, check out the Advanced Topics.
Browse support forums for USP Pro »
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Forum : General Topics
There are 271 posts in this forum.
I just got rid of the problem with it hanging if I did not submit an image. What changed it was adding
multiple="true". I’ve always hadrequired="false". I also hadlabel="something"or other but deleted it.Now if I could just get it to clear the form.
Yeah shortcodes can have more than one attribute. So for example, you can have a shortcode that has
multiple,required, andlabelattributes.How’s this for a jack-legged workaround?
.usp-success { font-size: 2rem; text-align: center; color: red; margin: 0 0 48rem; }The ‘success’ message is huge, red and the form is pushed down out of sight. I would like to get to the bottom of this, but oh well.
It’s difficult to “guess” at what you might be working with theme-wise. The USP plugin does not add any font-sizes, so most likely what you are seeing is due to your theme’s stylesheet. Without having seen the form my best advice would be to contact the theme provider, who will know best how to modify the appearance of their theme, including anything you might want to add (like forms, messages, etc.).
I have written a child theme of WordPress default theme Twenty Twenty. I’ve written about 450 lines of css. That’s it. Other than that, it’s pure Twenty Twenty. I’m having exactly the same problems when I revert back to 2020 or use 2017.
The CSS above is what I wrote to work-around the inability to get rid of the form AFTER the success message.
On to other problems. It displays strangely.
The author and book link display twice, even though they are in the form only once. The book link in the first instance has a link in the code, but I cannot get it to display. I’ve examined all the CSS involved via Chrome’s Inspect, and tried adjusting the CSS to make it display. I’ve been writing CSS for 15 years and have never seen anything like this.
The author’s website link does not display. It’s in the custom code section that displays on the back-end, but not within the post. I am using the most current WordPress default theme, Twenty Twenty. The only plugins activated are USP and Helper, plus “Classic Editor” since I can’t make the custom fields visible in Gutenberg editor. Is this compatible with Gutenberg?
Yes posts submitted with USP Pro are handled by WordPress just like regular posts. So they work with anything that works with regular posts, because that’s what they are. So things like plugins, themes, Gutenberg, and anything that works with regular posts also works with submitted posts — because they are the same thing.
Okay, I’ve just realized that there will need to be a human editor to adjust these submission posts. That’s fine. What is anomalous at the moment is that I have turned off the front-end display in Helper and deleted any submitted images from the post’s custom field list but I can’t get rid of it being displayed a second time at the bottom of the post.
Is there some other cache I can be clearing? I’m doing “Clear Browser Cache” in Chrome to no avail. Forget to mention that when I deactivate USP the duplicate image goes away.
“Forget to mention that when I deactivate USP the duplicate image goes away.”
Yeah that’s the key. The plugin has two settings that determine auto-displayed images, both located under the “Uploads” tab on the plugin settings page.
Have a look at disabling one (or both) of those settings should do the trick.
Free version verses Pro.
Free version in submit I can select “optional” for post title and content, but can’t find it in Pro edition
In pro version all form fields are added via shortcodes. So to make a field required or not is done like this:
That would set those fields as required. Change
truetofalseto make them optional. Here is more infos: USP Pro – Required Fields.Hi! I need only the logged-in users to be able to post. It was easy with the free version, but I can’t find the option in USP Pro. Can you guide me? Thanks!
Yes with pro access control is more flexible, here is a guide that explains how to set it up. Basically you just wrap your form shortcode with another shortcode, very straightforward.
Problems parsing
[usp-login-form]The shortcode stops completely displaying the login/register/retrieve Form suddenly.
Only the pure words are there: [usp-login-form]
The only thing I can think of is that the shortcode is wrapped with code and/or pre tags. This can happen when you try using the RTE/Visual Editor when working with code. Try switching to the plain-text editor and check if there are any tags surrounding the shortcode. If so, remove them and save changes.
Double opt-in
is it possible to have an Double opt-in for new users with your usp-pro plugin?
So that the user get an email with a link they have to click, for activation of the account before they can post.
best regards,
oliver
It’s an interesting idea, but not a current feature of the plugin.
Is there any simple reason why [usp_name] does not return a result in the corresponding post.
I’ve tried a different theme, checked for conflicting plugins, checked css styles and extra added coding but it still refuses to show in the corresponding post.
Any help on what I need to check would be appreciated.
Glad to help.
As explained in the shortcode documentation,
[usp_name]displays a form input for the user’s name. So it’s only gonna work within a USP Form, and will only display an input field.That in mind, the name value that is submitted is attached to the post as a custom field. So that means you can use the free Helper plugin to display the submitted name on the front end.
Alternately you can use the
[usp_author_name]shortcode to show the name, but it displays as a link, not plain text.Thank you Jeff,
I’ll make the changes using the Helper plugin. If I have further problems I’ll report back.
I’m getting a message when I try to update USP Pro: ‘Update failed: Download failed. Unauthorized’. I have an active license, I’ve tried deactivating and reactivating, and updating both while deactivated and re-activated. Any ideas why this might be happening? Thanks…
Glad to help. That error happens due to incorrect SSL/TLS configuration. It’s pretty well known WP bug that still hasn’t been fixed. There is a possible workaround, check out this post:
https://plugin-planet.com/fix-ssl-update-error/
Thanks, Jeff – the php method didn’t work for me (there’s already a php file belonging to my host in the mu-plugins directory, which may have something to do with the wider problem). I updated via FTP, and that sorted things out. We’ll see what happens on the next update.
I purchased the usp pro but is not displaying videos after uploading videos and submitting the USP Pro form
The easiest way to display submitted videos is to use the free Helper addon. Specifically in that post, check out the section on displaying video.
Can you give me your email so I can send you my wordpress credentials because its still not working after adding the Helper addon
Sure you can reach us direct via our contact form.
Good morning! I would like to know if it is possible to force the form to pre-select a category for the post?
This is what I have right now:
[usp_category include="33" exclude="1" type="checkbox" multiple="false" required="true"]I would like 33 to be pre-selected, but I cannot figure out how to do this? Any help would be much appreciated.
Pre-selecting a menu option is not a current feature of the plugin. But it is possible to assign a specific category, here is a guide.
Thanks! That works even better
Hi!
I have a minor but persistent problem with translating the plugin and the forms, multiple file uploads to be precise.
I can get everything else translated with Loco except the “Browse…” button and the text “No file selected”. Haven´t found those words in UPS or my theme.
Hi Risto, the File(s) input text is determined by the user’s browser, and thus can’t be translated easily (like other fields). As explained here there are some possible workarounds, but none are included in USP Pro at this time. If you search for a phrase such as “translate file input browse no file selected” (without the quotes), you’ll find many posts on the topic.
Hi, I don’t find the short code options on my form page.
Glad to help. When the Quicktag buttons are not displayed, it means the required JavaScript for some reason did not get loaded with the page. Here are some things that you can try:
One of those should do the trick, let me know how it goes.
It worked. Thank you.
Can you also help on how to get the back-end form editor the default custom form fields?
Update: I don’t see “Custom Fields” meta box on my screen optoins
Are you using the Advanced Custom Fields plugin?
Yes, CPT and advance custom fields.
Okay thanks. So Advanced Custom Fields plugin actually disables the Custom Fields meta box. Here is a guide to re-enable it.
Thank you very much. Just wanted to see if you have created any tutorial on how to get custom post type submission (post using ACF) through USP pro?
It’s not something I’ve tested. I do have a tutorial on adding basic ACF fields.
Thank you, I’ll follow the steps and see how it goes.
Under general setting/tag settings and Show/Hide Tags I want to select all tags. Having over 50 this is a long process to do individually. Is there a “select all” option I have not seen?
Yes you can actually just add
include="all"to the Tags shortcode. More information available in the tags documentation.